We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for one of our retailing clients.
Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help to identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
You will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Location.
TBA
Responsibilities
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Ensure racks are fully stocked
- Manage returns of merchandise
- Coordinate with the team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Requirements
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding the retail sales process
- Familiarity with consumer behaviour principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- SPM or equivalent
- BSc in Marketing or related field is a plus
Shortlisted candidates will be contacted. Kindly LIKE & FOLLOW our Facebook page @ http://fb.com/agencyfamila for latest updates and interviewing sessions.
This job has now closed
You can find more jobs over on our careers page.
See More Jobs